Stories of Gratitude
Your story has the power to honor those who made a difference in your life. Every caregiver—whether a doctor, nurse, technician, or anyone you encounter—plays a vital role in your healing. When you share how their care and kindness touched you, you inspire others to recognize the profound impact of compassionate healthcare. Grateful patient stories remind us that every act of kindness, big or small, can create lasting change. By sharing your journey, you celebrate the people who helped you and inspire others to appreciate the caregivers in their own lives. Let your voice uplift and inspire—share your story today and honor those who made a difference!
From Overwhelmed to Rescued: A Heartwarming Experience with Jessica's Help
April 2, 2025
A few weeks ago, I had an appointment with Ophthalmology made for me by my Internist’s team at the MARC. This was not a routine exam. The entire support team for Dr. Rao was great. But….when I departed the department on the second floor I had to take the elevator and depart through the first floor Lobby. Because my pupils had been dilated and I had no sunglasses with me, and I had a cane due to a recent surgery complication, as well as a book to read, a bag for my Rx’s, a purse, a phone, well, you get the picture, I was overloaded and temporarily blinded. That day the wind here in San Antonio was blowing at gale force and steady gusts at probably 35-45 MPH! When the lobby doors opened, I couldn’t see anything due to dust blowing and dilated pupils. The entire parking lot was directly in front of me, yet I saw only white. I knew I had sunglasses in my car, yet how was I to get there? Jessica ran to my rescue, grabbed my belongings, got sunglasses and escorted me! ~ Patricia
Feeling Grateful: Virginia's Support Eases My Surgery Worries and Headache
March 31, 2025
I met with Virginia to discuss my upcoming knee surgery. I told her that low blood sugar can give me a whopper of a headache and that I have Sjogrens and am going to be suffering the morning of the surgery with no food and no water. Virginia kindly got me in for the first appointment. This will not only help my headache and severe problems, but it will decrease the stress of the surgery. I'm really grateful. ~ Pam
Going the Extra Mile: Stephanie Hargis’ Outstanding Support
March 05, 2025
I was calling to share how appreciative I am of Stephanie Hargis. I was scheduled at Kyle Seale for Radiology and come to find out I had two different appointments at two different locations. Stephanie was able to make it work and got me scheduled for both my exams at the Kyle Seale Location, which was extremely helpful. I wanted to share how grateful I am that she did that. Many times you hear of the bad things people do, but not so much the good things and I wanted to make it a point to share that what Stephanie did was so appreciated. ~ Milton
Exceptional Care and Service: A Heartfelt Thank You to the Kyle Seale Team
February 28, 2025
I was calling to speak with you in reference a couple of colleagues there at the Kyle Seale Location. Ms. Jessica Colin, Deanna Gonzales and Ms. Elizabeth Keller. I just wanted to speak with you about their professionalism, their courtesy and their customer service in providing what we as patients need when we come into that Kyle Seale location. I was very pleased the other day when I came into the location and received the care I received from those three young ladies. I just wanted to thank them, thank you for, it's obvious the incredible work that you all are doing to prepare your teams for patients that come into that location. And it was just an absolute pleasure to be in the presence of those three young ladies in how they provided and assisted me with what I needed there at that location. Bless you and thank you, you and your team keep up the great work. ~William
A Warm Welcome That Eases the Journey: Jessica Colin’s Exceptional Greeting
February 26, 2025
After my wife and I had driven 4 1/2 hours from Brownsville to see Dr. David Heath, whom we deeply admire, our Google maps directed us to the east side of the 1604 loop instead of the west side. We could see we were going to be late. I called in and told them what it happened. When I arrived, I was very nervous and disappointed at arriving late. But, the greeter, Jessica Colin, greeted me warmly and directed me to the check-in desk. Because I have been to the KSP location four times I knew she was outstanding. I compliment you on having such a truly exceptional person greeting at the front door! ~ Kenny
A Heartfelt Welcome: Ms. Jessica Colin’s Kindness Makes a Difference
February 5, 2025
I am kind of new to the US. I moved from India, last year. I would like to share a note of appreciation to Ms. Jessica Colin. I have been to Floyd Curl Drive locations quite a few times now. I have noticed Ms. Colin being very polite and kind to everyone. She greets and sends off everyone very kindly. In fact, it makes me feel at home and comfortable visiting your premises. She is never tired of greeting people and it is so genuine. I wish her all the best in her career. ~ Pavithra
Martha: The Heart of Scheduling with a Smile
December 18, 2024
I appreciate having Martha, as the appointment scheduler of the Physical Therapy team at KSP. Martha is highly efficient in doing her job, always ready to help with a smile. She’s proactive in scheduling appointments making it workable for me and others. She’s a cheerful person. I can feel she cares about me, I don’t feel rushed, equally witnessed she treats other patients the same. She makes sure I get in for timely and balanced appointments. She’s an integral part of this team. ~Julieta
Celebrating Dr. Dominguez: Compassionate Care That Makes a Difference
March 28, 2024
HAPPY National Providers Day!! The Smith- Freeman family wanted to send a shoutout to Dr. Dominguez for his exceptional service as a pediatrician who has cared and took the time to listen to our family needs every time we come in with questions/concerns. Not to mention Dr. Dominguez always ask Brandon how’s school, sports, and his favorite color things that actually makes my son feel so comfortable that he looks forward to his doctors appointments. It takes more than just seeing patients, it’s all about compassion, communication, and commitment. Thank you, Dr. Dominguez, for showing our family overwhelming support. Please do NOT retire ever!!! :) With appreciation, Mary & Brandon F.
A New Lease on Life: Gratitude for Dr. Hammadah’s Care and Expertise
March 29, 2024
I am grateful for Dr. Hammadah giving my brother Brody a life back again. He has hypertrophic cardiomyopathy and the Doctor performed a septal ablation that gave him back the ability to walk and do more normal activities of daily living again. His kindness and professional skills are greatly appreciated. - Robert G.
Dr. KC West: Exceptional Care Through Patience and Clarity
March 29, 2024
(Dr. KC West, Verde Hills) She has to be the most patient doctor I have ever met. She takes her time making sure I understand all information presented. - Sandi M.
Outstanding Care and Compassion: A Heartfelt Thanks to Dr. Heath, Dr. Schumann, and the Team
November 22, 2024
I wanted to share that Dr. Heath is an absolute angel, and Dr. Schumann, and the others are lovely people. I had a situation with my knee, and they could not have been better. Jessica Colin, you can hear the smile in her voice when she speaks to you. I really appreciate it; she does that coming and leaving. Mikayla Zarate, Dr. Heath's nurse is wonderful, and the staff in general, they enjoy their work. I am greatly appreciative of how wonderful everyone is. - Ann H.
Healing with Confidence
December 09, 2024
I had my left knee surgery done in September 2024. I’m going through physical therapy at this facility. I’m delighted to express my thanks and appreciation during the therapy sessions with my therapist Kayla. She is very competent, she’s natural. She’s very professional with the way she handles my sessions every time. She’s great at explaining and educating me of the exercises, making me understand and aware of expectations, aligning our goals to achieve. She spends time to answer all my questions. I highly appreciate her being detail oriented as she will observe and correct me if need to without delay and make me understand the correction and why. She’s on point in planning the choosing what exercises that address my pain and concerns. I trust her and I feel confident of my positive progress under my therapist , Kayla. After each session I go home happy and with positive outlook regarding my healing and recovery. She’s an asset in this facility. Kudos to Kayla. ~ Julieta T.
Outstanding Care with a Heartfelt Touch
December 18, 2024
My first visit to UT Health Kyle Seale was for a CT scan on December 17th. From the moment I entered the building until I departed, I was amazed at how welcoming and courteous everyone was. From Jessica at the entrance to the reception desk to the Imaging Center staff (Cynthia, Christine, Charlie, and others), everyone treated me like I was a favorite uncle. UT Health is consistently good in its medical practice, but the Kyle Seale facility adds so much more. It is absolutely the friendliest clinic I have ever experienced anywhere. Thank you, Jessica and everyone at Kyle Seale! ~ Michael G.